cross-posted from: https://lemmy.nz/post/28397398
The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.
With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”
“crashes”
MAGA hates Disney because of their current movies perceived “wokeness” so the big brained executives decided to piss of the Left as well by attacking the 1st Amendment and bowing down to the Right. Big brain move there.
the thing to understand is that for Disney it’s not always about the money. they control so much power over all media that they can inflict their world view on everyone through their propaganda streams. the performative wokeness that still sits within overall metanarratives about the value of the status quo? that’s for the dollar. cutting Jimmy Kimmel loose? that’s in alignment with their core values
Consider taking the money you save and using it to donate to npr and pbs
Fr fr
Or they crashed it when they saw how many were trying to quit
it’s easy to do something in the heat of the moment when passions are running high (and your favorite show is in-between seasons) but let’s see where the boycott is in 6+ months after everything has cooled down and about 300 other new little fires from the current admin have come and gone from the headlines. That’s the true measure of these kinds of “low temp” protests.
but let’s see where the boycott is in 6+ months after everything has cooled down
It seems to me that once folks have discovered the joys of piracy, they rarely return to streaming.
I wouldn’t know, because I wouldn’t download a car unless it was fully copyleft licensed.
At this point, just pirate.
Waaaay ahead of you
Even if they get back two thirds of the people who quit while the other third have discovered “other” ways to get their Disney content, that’s still a third of a loss of revenue. A small dent is better than no dent. And whether the website crashed because of all the people quitting or they intentionally crashed it to prevent people from quitting, that means its a significant amount of people, and a third of that is still significant to them.
There’s always sailing the high seas
I mean, I finally quit Hulu over this, and neither my husband or I had even watched Hulu in about a year at this point. I’d always kept the subscription going “just in case,”. I was the only one paying and neither of us has any qualms about letting it go.
I can’t believe that we’re the only ones in this bracket of users.
Torrent, thank me later.
StremIo is the move
Let me check out!
AH nah… I still need to pay for subscriptions here.
One subscription that’s a fraction of the price of any of the major streaming services and gives access to anything you could want to watch. Trust me, it’s worth it.
Just dig up an old laptop and setup the full *arr stack with jellyfin. Takes some work up front but after that it’s basically painless.
People keep saying this but I don’t understand how it works at all.
Ah… just try other streaming services like Sportsurge.net for now if you are not very technical. Also install uBlock Origin ;D
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Live sports is the real question. Hard to get on the free scale.
I’m an avid sports fan and all I pay for is my internet connection, currently watching a live ball game
Fully link https://v2.sportsurge.net/home5/
Will check this out! Thanks!
Yo ho ho matey. Ironically, it was location/blackout restrictions on stuff like NHL tv that I was willing to pay for but simply couldn’t watch that led me down the path of free live streams. The business screwed themselves out of a subscriber with their own DRM
Cancel, buy some rum with the money you saved, and sail the high seas.
- Apple: Open the Settings app on your iPhone or iPad. Tap your Apple ID name, then Subscriptions. Select Disney+ and tap Cancel Subscription.
- Google Play: Open the Google Play Store. Tap your profile icon, then Payments & subscriptions, then Subscriptions. Tap Disney+ and Cancel subscription.
- Roku: Press the Home button on your Roku remote. Highlight the Disney+ app and press the Star button. Select Manage subscription and click Cancel Subscription.
- Amazon: Go to https://www.amazon.com/appstoresubscriptions. Find Disney+ and click Actions, then Cancel Subscription.
Their phone number is on their page… (You don’t seriously accept phone numbers directly from social media do you? Check the source!) Contact Us | Disney+ Help Center https://help.disneyplus.com/contact-us/account-billing?target
o7
Beautiful guide. A vote was not enough. I salute you.
Also delete the apps and use live chat to get them to delete your account.
Do it from their website (settings then account)so that you can fill out the exit survey and tell them why.
Sad that all we can do to prevent literal fascism is unsubscribing from a streaming service
Let’s not talk as if it’s all we can do; it’s one action amongst many. Besides, let’s not forget that these companies would 1000% be in favor of democracy if they thought it was profitable. They’re fascists, but if their ideals hurt their bottom line, they’ll change their tune, because they have shareholders to appease.
It’s not all you can do but it’s one of the easier things you can try
Talking with your wallet is the best thing you can do, honestly. Against any company.
Let’s be realistic: not preventing, more like protesting
They only care about money. Hit em where it hurts.
Unintended consequence of capitalism: all the eggs in one basket makes for a much easier target lol
Yeah, I don’t have a subscription, so I guess I’ll just shrug and upvote 🤷♂️
“Crashes”? How convenient.
The cancellation page specifically. Everything else is fine.
On one hand, could be a “crash”. On the other hand, tons of websites break when they get a little extra traffic.
Side tangent, seems odd to me this is still a thing. Most company websites aren’t hosted on premises, so do these services like (i assume) AWS not scale for when there’s traffic? Squarespace has been advertising for years that it will scale up if there’s extra traffic. I’ve never tested it but still.
Side tangent, seems odd to me this is still a thing. Most company websites aren’t hosted on premises, so do these services like (i assume) AWS not scale for when there’s traffic?
Scaling is only for companies that have not been allowed to purchase and enshittify every serious competitor. (Pixar, Marvel, HBO…)
I feel like Disney has internal stuff? I listened to a podcast where an ex employee changed the fonts on a bunch of stuff to be wingdings, etc, and made everything unusable.
It could also be poor graceful failure. What we see as a crash may be from some unavailability deep in a long pipeline of services.
You have to design for scalability. Bottlenecks may be wherever. Even if their virtual server CPU and RAM can scale up, other stuff may be bottlenecks. Maybe the connection to the DB. Maybe the DB is elsewhere and doesn’t scale. Can’t really reasonably guess from the outside.
Mass cancellation is not usually a thing they would design around bottle-necks. It also doesn’t add value to them.
If your page is just static, e.g. no login, no interaction, everyone always sees the same thing then it scales easily. Scaling means you copy the site to more servers. Now imagine a user adds a comment. Now you need to add the comment to every copy of your site, so that everyone sees it regardless of which server they use. So a comment creates more work the more servers you use. And this is where scaling becomes a complex science, that you need to manually prepare for as a software developer. You need to figure out what data will be stored where and accessed how.
Caching servers, they self replicate when a change is committed, then send back a signal to main server that task has completed
I am not sure what you are trying to say?
Oh right, I skipped a part. It is not really a dev complexity prep issue. You build the database that serves the comments etc in as of in one place, then you deploy cache servers for scaling. They self replicate, so a comment in California gets commited to the dbase, the server in new York pulls the info over from the Cali change, it sends back that it is synced with the change. And vice versa. The caching servers do the work, not your program.
That entirely depends on your application. What you described is one possible approach, that will only work in specific circumstances.
Besides application specifics, its how the internet works currently to give low latency. AWS, Azure, Linode etc have data centers across the globe to replicate data near where the people are.
Scaling has a budget, I’m sure. They’ll only pay for so much.
Remember to no only tell your friends but also keep the boycott going even if they bring back Kimmel’s show.
Per Deadline:
Still, according to another well-placed source, while some senior staff are expressing disappointment in how it all went down, “it is in no way widespread”.
They have not learned a single lesson here, keep boycotting and I’ll be willing to help with anyone who’d like to get a docker based media server going so you can protest while still watching the content that the creative people stuck contractually at Disney are making.
Please tell your friends about free streaming sites: https://hydrahd.io/
We need to work together to change this culture.
I can’t really be sure if these sites being suggested are all legal…but that aside; if full legitimacy is part of your moral compass, and maybe it isn’t, local library services connect to some streaming services as well. They often go unadvertised, and likewise contain no ads. It’s a sizable option. I can’t recommend a specific one, since it’ll depend on what your local library is partnered with.
Kanopy is a streaming service my local library has, and it’s great for documentaries, foreign films, and older movies.
https://fmhy.pages.dev/ just link them here instead.
I use https://www.bestfreestreaming.org/
It updates the links regularly in case one goes down.
I don’t see https://lookmovie2.to/ there. That’s another one.
FMHY definitely updates as well. That site is much more streaming focused, though, so definitely useful.
Thanks for the FMHY link. I also don’t want to rely on just one updating site.
This keeps routing me to porn.
crashes
Maybe, but could it also be an intentional dark pattern to make it difficult to cancel?
They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.
Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven’t made it scalable? Yes.
Anytime I want to cancel something and the company makes it difficult I just cancel the credit card side of it. Sod them. That’s what they get if they want to play silly buggers.
It’s amazing to think that people were fooled into thinking a greedy litagatious mega global corporate conglomerate like Disney was actually progressive in the first place instead of just following market trends for maximum shareholder profit.
Yup
Maybe. But more probably it was just fast written and untested.
Could also be a decision to limit how much the service scales as more people use it. It’s not like they are incentivised to throw a bunch of hardware at the problem when the problem in question is “people are unable to leave the platform”
Sure. It’s a design flaw. Yep. Nothing to see here.
even if that is the case it’s a good sign imo. it means people were causing an impact big enough for them to notice and take action.
Unlikely. I was trying to contact support and that was completely broken also. Unlikely if they were just trying to make cancellation harder. Likely if they were overloaded.
But overloaded by design?
There’s a huge public rush to cancel their services. It’s probably just overloaded by reality.
crashing, or DISNEY+ trying to stem the cancellation, until they can reorient thier positions.
They can stream to millions of people at once but their basic page is crashing… Right.
No it’s definitely crashing. Definitely nothing happening here, they’re not worried, or panicking, or anything. Everything Is Fine I Wouldn’t Say There’s A Problem At All. EVERYTHING IS ABSOLUTELY FINE. IT’S FINE
Wish I could cancel but I was never a subscriber to begin with.
Stop giving money to those facsists-friendly business. Use stremio, and begin by stopping to watch stupid american content. Don’t use Amazon, they hate you, people where just fine just a few years ago, before all that crap. We are legions, we could destroy their entire economy within 48 hours if we really wanted.
I was thinking about that. Do we need to sign up when things are quiet so that we can cancel to protest such stuff. I usually feel left out because I already don’t use most of the things I want to cancel in protest. I got to do it this time because I had forgotten I signed up for my kid a while back.
Call me a cynic, but engineering some rate limit on a cancellation page suits them rather well
Yeah it’s not like services make the cancellation process super difficult. It’s like mafia style extortion. They make this type of stuff so difficult, I like to waste their time too, and make sure it involves wasting so many of their employees time, which they have to pay for.
I’m similarly skeptical it’s a genuine outage given how so much stuff nowadays is done with cloud computing which enables dynamic on-demand procurement of server resources. Or whatever the correct terminology is to describe that.
hardly a silver bullet tho. capacity shortages, running up against any of dozens of quotas, or even just shit application code can and will fuck over even the best designed autoscaled cloud shit