A fair question. Black tea is the most prevalent type of tea across the world. Recently after seeing a news story about Indian Kulhads (single use ceramic cups) I did some searching about what teas different regions drink, and most regions seem to drink regular black tea with some preferring black tea with spices. I don’t think the masses would accept 145° oolong at twice the price for the sole reason of lowering their risk of scalding burns.
I get if you are doing something different personally, but its literally the recommendation on the box. When I was learning about coffee I found that water into the brew basket or pour over at 185 would produce a terrible sour flavor, and that is well known in specialty coffee. Tea seems to be more forgiving, but I still let my water hit a boil before I brew mine. First result on google for a tea shop states the same thing: https://artfultea.com/blogs/101/tea-brewing-temperature-guide
I’m all for ganging up on mega-corps and watching them squirm when a lawsuit comes around, but it may have been a bit extreme to call my statement false. If Starbucks did anything wrong here, to me it was the cup not being seated in the carrier, not the water temperature.
Black tea needs to be brewed pretty close to boiling, and even green tea is brewed at 185, the same temp as the McDonald’s coffee incident. I don’t know how you can brew tea to order and hand it to someone a moment later without it still being at almost the exact same temperature. Tea also needs 3-5 minutes to steep, and you can’t hold up a drive through just to hand it over.
I’m not much for Starbucks, so don’t take this as me defending them, but I think most honest people would have trouble articulating why this merits a $50mm lawsuit. Imagine a similar ruling coming down on your local cafe.
I think maybe you could consider putting this into perspective. One accident among tens of millions of cups of coffee and tea served really isn’t cause for pitchforks and reforms, it’s just life, and unfortunate accidents happen. I hope the guy in the car recovers.
At the end of the day, whether it was the guy tilting the carrier, or the barista not seating the cup, it was an hourly employee behind the window being a human, not the CEO.