YouTuber MrBeast has issued an apology after his ‘MrBeast Experience’ at a Las Vegas resort did not live up to the billing.

The event at Resorts World Las Vegas was advertised as an “immersive” and “unforgettable” experience that included exclusive games, a MrBeast-themed menu and mystery bags thought to contain limited edition merch, including one with a $10,000 (£7,550) gift voucher.

Instead, the guests camped out in their hotel rooms waiting days for their bags to arrive. And when they did, the guests were underwhelmed.

“I was told to wait in my room for two days for a package to come, so I legit spent two days in my room for a package to come, and it was a box of chocolates,” Ms Metta said.

Several users said on social media that they received T-shirts in different sizes, which could be purchased for $9 (£7) online.

  • TommySoda@lemmy.world
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    6 days ago

    Replying to a fan’s complaint on X, Donaldson admitted it “definitely isn’t the experience we hoped they’d deliver” and promised to make it up by inviting everyone affected to his studio.

    I feel like this could have been on purpose. If it wasn’t he would have offered refunds.

    • FooBarrington@lemmy.world
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      5 days ago

      I doubt it. Inviting to the studio is probably way cheaper - not everyone will do it since people would have to travel, and even when they come, there’s not much cost to a quick tour or whatever.

    • abigscaryhobo@lemmy.world
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      5 days ago

      The issue is in the text. “We hoped they’d deliver.” This wasn’t a Mr Beast project, it’s something someone paid to slap his name and branding on and they did what people who usually do this stuff do. Hoped the branding would carry them and made an experience for as cheap as possible hoping to take in the cash.

      I’m not saying Mr Beast is a good dude, but the stuff that he is actually personally involved in seems to at least have effort, even if it isn’t good. This was definitely a “we want to do a show we will pay you so we can call it the Mr Beast whatever.” His team said fine and he let them do whatever, and this third party squeezed money out of it and bungled it.