The makers of ChatGPT are changing the way it responds to users who show mental and emotional distress after legal action from the family of 16-year-old Adam Raine, who killed himself after months of conversations with the chatbot.

Open AI admitted its systems could “fall short” and said it would install “stronger guardrails around sensitive content and risky behaviors” for users under 18.

The $500bn (£372bn) San Francisco AI company said it would also introduce parental controls to allow parents “options to gain more insight into, and shape, how their teens use ChatGPT”, but has yet to provide details about how these would work.

Adam, from California, killed himself in April after what his family’s lawyer called “months of encouragement from ChatGPT”. The teenager’s family is suing Open AI and its chief executive and co-founder, Sam Altman, alleging that the version of ChatGPT at that time, known as 4o, was “rushed to market … despite clear safety issues”.

  • VintageGenious@sh.itjust.works
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    12 hours ago

    Even though I hate a lot of what openAI is doing. Users must be more informed about llms, additional safeguards will just censor the model and make it worst. Sure they could set up a way to contact people when some kind of things are reported by the user, but we should take care before implementing a parental control that would be equivalent to reading a teen’s journal and invading its privacy.

    • vala@lemmy.dbzer0.com
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      4 hours ago

      equivalent to reading a teen’s journal and invading its privacy.

      IMO people should not be putting such personal information into an LLM that’s not running on their local machine.

    • LousyCornMuffins@lemmy.world
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      7 hours ago

      i mean, i agree to a point. there are a few red flags that, were i a parent, if my rhetorical child were writing about them i’d want to know. other than that I would want to give them their privacy. and that list changes as the hypothetical child ages. having a local llm could be a solution to that (i’m looking at you dr sbaitso) but a better one is them having good friends.